Lilli Support Hub

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Lilli Support Hub

Getting Started

Getting Started

Login FAQs

How do I login to Lilli?

Can I have a new login link?

I've forgotten my username/password, what do I do?

I have requested a password reset and haven’t received an email - what should I do?

I am having trouble accessing the platform and it keeps going blank when I try to log in, what could be the issue?

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Adding/Removing Users

How do I add a Lilli User?

How do I remove a user from the Lilli platform?

How do I add a staff member to the platform?

Removing duplicate users from the platform

I need to add a colleague as a manager, what should I do?

How do I assign a Staff member to a Lilli user?

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Viewing Users

How can I start seeing users?

I have completed an installation for a Lilli user but cannot see them on the platform.