Getting Started

Login FAQs

• How do I login to Lilli?
• Can I have a new login link?
• I've forgotten my username/password, what do I do?
• I have requested a password reset and haven’t received an email - what should I do?
• I am having trouble accessing the platform and it keeps going blank when I try to log in, what could be the issue?

Adding/Removing Users

• How do I add a Lilli User?
• How do I remove a user from the Lilli platform?
• How do I add a staff member to the platform?
• Removing duplicate users from the platform
• I need to add a colleague as a manager, what should I do?
• How do I assign a Staff member to a Lilli user?

See less ▼

Viewing Users

• How can I start seeing users?
• I have completed an installation for a Lilli user but cannot see them on the platform.